Support
Support and Contact
If you run into issues with the YuanShan site or app, email is the primary support channel for now.
Support email
Include device model, OS version, when the issue happened, clear reproduction steps, and any screenshots or logs that help us diagnose it faster.
Good reasons to contact support
- Broken site content or links.
- App usage issues, product feedback, or partnership inquiries.
- Questions about privacy, data handling, or the terms.